Privacy at Package Hero

These notes supplement KRÖGOOR's general privacy policy for the Package Hero app on iOS and Android.

Cloud save and synchronisation

We store a randomly generated account ID and your cloud save on our servers so that synchronisation between devices, the league, teams and purchases work. This includes progress, name, avatar, leaderboard values, rewards and purchase balances, among other things.

Purchases and security

Apple and Google process the payment. We receive technical transaction data in order to attribute purchases, handle refunds and prevent abuse. Records required for billing and security purposes may be retained after a profile deletion, without playable profile data.

Delete your profile permanently

You can delete your profile permanently right in the settings of the iOS or Android app. Alternatively you can submit a manually verified request through our public deletion page. Deleted are cloud save, public profile, league, team, referrals, report history, pending rewards and gold bars.

This does not automatically cancel an App Store or Google Play subscription. Manage it directly with the respective store.

Contact and general policy

Questions are answered at info@kroegoor.com. The controller, legal bases, retention periods and your GDPR rights are set out in KRÖGOOR's general privacy policy.